Thank you for your purchase! Please start your troubleshooting journey here. We’ll be using a multimeter extensively throughout these guides, so it’s important to become familiar with the meter I’m using, along with the symbols and indicators you’ll see during testing. Understanding these basics will help you follow the diagnostic process more easily and know exactly what to test, where to test it, and how to interpret the readings correctly.
Don’t know what to do when your Dometic 9100 series awning is stuck in the in position and you can’t get it out? This video shows us replacing a 9100 series Dometic (A and E) motor head assembly in the fully retracted position. This is the trickiest position to be stuck in when replacing a motor head assembly because the awning has to be slightly out to replace. If the motor won’t move you can’t get it into this position unless you watch this video. This guide will work if the motor is still operational also. If you get 12V to motor head assmebly when switch is pressed but the motor doesn’t move its time to replace. Check out what we did here.
